Contact Us

Business Hours:

Monday/Friday: 9am - 4pm Central Time

Please be patient with us during this sensitive time. All orders are packaged and shipped within 1-4 business days of ordering. Please remember that the typical delivery time frame is within 7-20 business days with free shipping and 5-12 business days with express or priority shipping, depending on your location.

Orders placed after 12 PM EST on Friday will begin processing the following Monday. Orders placed on a holiday will begin processing the following regular business day.

We know how important and time sensitive these items are for you and your family and we are doing our best to make sure you receive them as quickly as possible. Please, allow us up to 48 hours to respond. 
Thank you for your cooperation and understanding.

For more information on our shipping info please visit the link below to get a better understanding of how our shipping policy works  Read Our Shipping Policy Here...

 

✔How to check my order status? 
Please check your order here: https://t.17track.net/en#nums=
If you need more help please contact us. 

For customer support please email us 24/7 at contact@sootheez.com

(Email us from the email you made the purchase, provide your order number and be specific for your request)

Example: Hi my name is ..... my order number is....  "Change my order from black color size 5.5-6 to yellow color size 8.5-8"  

Sincerely, 
Sootheez™